As a seasoned Software Developer passionate about impactful online experiences, I am transitioning into Product Management. My background in web development, software engineering, and digital marketing enables me to deliver high-quality solutions driving brand success. Proficient in HTML5, CSS3, JavaScript, and MySQL, I excel at integrating applications with third-party services via REST APIs.
At Tek Experts, as an Azure Cloud Support Engineer, I troubleshoot complex technical issues, ensuring high system availability and customer satisfaction. Previously, I managed large-scale e-commerce systems, reducing processing times by 40%, optimizing database queries, and increasing user engagement by 50%. I also improved SEO and collaborated with cross-functional teams using Agile methodologies.